Legal & Safety
Important information about AlignMD's services, limitations, and your privacy
Important Notice
AlignMD is a comprehensive virtual healthcare platform that provides medical care through licensed medical providers. Our platform connects you with qualified healthcare professionals who can diagnose, treat, and prescribe medications for a wide range of medical conditions.
While AlignMD offers virtual medical services, educational content, and health organization tools, certain conditions require in-person care. AlignMD is not appropriate for medical emergencies or conditions requiring immediate physical examination.
- Virtual medical care with licensed healthcare providers
- Medical diagnosis and treatment services via telehealth
- Prescription services for appropriate conditions
- Personal health organization and tracking tools
- Educational health information resources
- Preparation tools for healthcare visits
- Wellness tracking and goal-setting features
- Not an emergency medical service - call 911 for emergencies
- Not appropriate for conditions requiring in-person physical examination
- Not a substitute for urgent care or emergency department visits
- Not a guarantee of specific health outcomes
- Cannot treat all medical conditions via virtual care
- Some conditions may require referral to in-person providers
Telehealth Limitations & Patient Responsibility:
While AlignMD's licensed medical providers can diagnose and treat many conditions via telehealth, virtual care has limitations. You are responsible for providing accurate information about your symptoms and medical history. Some conditions may require in-person examination, and our providers will advise you when this is necessary.
If you think you may have a medical emergency, call 911 immediately. Do not use AlignMD for emergency medical situations. AlignMD virtual visits are for non-emergency medical care only.
The medical advice and treatment provided by AlignMD providers is based on the information you provide and the assessment possible through virtual consultation. You should follow all provider instructions and attend recommended follow-up care.
Emergency Notice
If you are experiencing a medical emergency, call 911 immediately. Do not use AlignMD for emergency medical situations.
Call 911